The Psychology of Sitting
admin at Jan.30, 2010, Kategorie News
Think about it for a moment: Where do you sit most of the time and with whom?
- in an office chair in a private office- in an office chair in a cube farm
- in meetings
- alone in a car
- in a car with others
- on your bike
- in public transit
- alone on a sofa
- on a sofa with friends
- on the floor
- in your bath
- in church
- alone in a movie theater/concert/opera house/stadium etc.
- in a movie theater/concert/opera house/stadium etc. with friends
- in front of a computer
- on the fence (hopefully not very often)
- alone at the dining table at home or in a restaurant
- at the dining table with friends at home or in a restaurant Actually we spend a lot of time sitting, but that's not what I'm getting at. It's the last example mentioned above: The dining table. The dining table used to be a central point for social interaction – especially, but not only, for families. A great place to eat, drink, discuss and have a good time. A great place to 'decelerate'. Do you still do that often? Or do you prefer fast food on the go or in front of your computer. Even worse, is your computer placed on your dining table? Do you have a dining table? What have you planned for dinner this evening?
Why?
admin at Jan.28, 2010, Kategorie News
Child: "Why"
Mother: "Because it's getting late"
Child: "Why"
Mother: "It's time to eat"
Child: "I'm not hungry"
Mother: "You have to eat"
Child: "Why"
Mother: "To stay healthy and to grow up"
Child: "I don't want to grow up"
Mother: "All children grow up"
Child: "Why"
Mother (slightly exhausted): "Because that is the way it is"
Child: "Why"
Mother (still exhausted): "That's enough, let's go"
Child: "I don't want to go" Sound familiar? The conversation continued and I must admit to feeling sorry for the mother. But that is the way kids are. They are curious, want to know and understand.They don't feel stupid asking and are not trying to pick their mother's answers to pieces either. According to Wikipedia, asking "why" is the request for an evidential reason. It is a great way to check the validity of an argument. When is the last time you asked "why"? I have the impression that many grown-ups do everything to avoid asking that question, especially when at work. Are we afraid to look stupid? Don't we consider it to be acceptable? Do we believe that asking the boss "why" implicitly means that we don't believe what he or she is saying? Does it imply lack of trust? Speculation thrives in such an environment: "the boss could have meant", "what the boss really wants", "what the boss was trying to get across" and the list goes on. Where speculation thrives, mistakes happen. After all, if we don't know what the boss wants, we're not going to do what's expected of us. Kids learn by asking "why", but so do we. Asking "why" not only leads to better decisions, it also questions the status quo, thereby enabling innovation and change. As Warren Bennis says "The manager asks how and when, the leader asks what and WHY". Why don't we want to lead?
The Internet, Google and the publishers
admin at Jan.27, 2010, Kategorie News
Friends, followers, connections and the rest
admin at Jan.26, 2010, Kategorie News
Lobbycracy
admin at Jan.24, 2010, Kategorie News
Social ‘What’ or Social ‘Who’?
admin at Jan.20, 2010, Kategorie News
The Power of Nomenclature
admin at Jan.18, 2010, Kategorie News
Marketing Budgets
admin at Jan.17, 2010, Kategorie News
Consumer Electronics
admin at Jan.16, 2010, Kategorie News
Consumer Electronics have certainly come a long way. It is fascinating to see what technology is capable of. We can receive hundreds of programs via satellite or cable on bigger and bigger screens. One of the latest examples is the 3D plasma TV presented at the CES. Often I ask myself, how much value this piece of technology really adds with the present state of TV programming. After all a 3D plasma TV doesn’t transform a lousy program into a fantastic program. However it is probably fantastic for aquarium, fish tank or fireplace DVD’s and some people would also consider it to be a beautiful modern design object. None of which are reasons to buy a TV, or are they?
Many broadcasting stations prefer to copy successful programs in order to maximize short term profits. I wish producers would invest more time and budget in quality content. Unfortunately technological overkill with a trivial storyline is becoming the norm, rather than being the exception. The regular excuse is that what is being aired is what people want to see (and what is being watched brings in the advertising revenues). I don’t buy that. There are those that stop watching TV. There are those that spend their time desperately zapping from one channel to the other. There are those that consume TV without enjoying what they are seeing. And there are some that actually like what they see.
Are public or private broadcasting stations still appropriate in today’s environment or isn’t it time to think about new business models in the age of the Internet? Look at what the iPod in combination with individualized quality content via iTunes did to the big record labels. Consider the success of the iPhone in combination with the individualized quality content via the App Store.
And yes, Casablanca with Humphrey Bogart and Ingrid Bergman in B&W still is fantastic
Hermès, marketing and the importance of a name
achim at Jan.04, 2010, Kategorie News
Names are important. We like to hear our name. “Hey + name” sounds friendlier than “Hey you”. For premium brands it is even more important. As a matter of fact it is vital. “I bought a car” is not really helpful for the brand you bought it from.
A premium brand like Hermès should know that. Hermès was founded by Thierry Hermès back in 1837 – the brand name is therefore not just a pseudoword, it is a ‘real’ name – and is about as premium as it gets.
They have a store in Munich and I’ve been a customer for several years. I happen to like their ties, even though they are insanely expensive. Every January they invite me to a sale (if you can call it that at Hermès), which is nice.
What annoys me however is that they seem to be unable to get my last name right (see photo: no ‘Umlaut’, no ’s’ at the end).
All the fancy brochures and expensive advertising campaigns will ultimately fail, if you don’t know your customers and that includes their names.